Consent & Disclosures

How patients opt in to our text messages

Advanced Gastroenterology Center (AGC) sends appointment reminder and scheduling text messages only to patients who have asked to receive them. Consent is collected in the two ways below, recorded in our scheduling system, and is never required as a condition of treatment.

How patients give consent

Written

Patient intake & registration form

Patients write their mobile number and check a dedicated, optional consent box on our intake form. The box is unchecked by default and kept separate from any treatment consent. That consent section is shown below.

Verbal

When scheduling by phone or in person

When a patient schedules by phone or in person, staff read the SMS disclosure and record the patient’s consent in AGC’s scheduling system before any texts are sent.

Exhibit — SMS consent section of the AGC patient intake form

Text message consent section of the AGC patient intake form: an optional, unchecked YES checkbox to receive appointment reminder and scheduling texts, the full disclosure stating message frequency varies and message and data rates may apply with STOP to opt out and HELP for help, a mobile number field, patient initials and date, and links to the SMS terms and privacy policy.

Disclosure shown to patients

By providing your mobile number, you agree to receive appointment reminder and scheduling text messages from Advanced Gastroenterology Center. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of treatment.

Program details

Business: Advanced Gastroenterology Center (AGC)
Message types: Appointment reminders, confirmations, and scheduling only. No marketing or promotional messages.
Frequency: Varies with your appointments.
Message & data rates: May apply, depending on your carrier and plan.
Opt out: Reply STOP to any message at any time.
Get help: Reply HELP, or call (908) 688-8080.
Your information: Your mobile number and SMS consent are never sold or shared with third parties for their marketing.

Program policies

SMS Terms & Conditions →Privacy Policy →